Kaspr is an all-in-one prospecting platform that lets you retrieve your prospect’s contact information from the web instantly. We're built for businesses like yours, and give you instant access to new leads, contact information, and ever-evolving data.

Learn more about our philosophy and solutions here.

In the freemium version of Kaspr, a single user gets:

For more information on Kaspr pricing and subscription plans, please read this article.

To create and setup a Kaspr account there are two main requirements: a verified business email and at least 20 connections on your LinkedIn account. This measure is implemented to safeguard our users' security and deter the creation of spam accounts.

Please feel free to review our article on How to create and setup a Kaspr account for more information.

Kaspr finds both personal and professional phone numbers, with a focus on providing you with the direct mobile numbers of your leads. We may also provide company landlines.

The information that Kaspr collects from its Free membership users are their business email and LinkedIn account details.

To cancel your subscription plan and membership, please follow the process outlined in this article.

Kaspr's Free plan is for B2B business professionals. Private individuals cannot open a Kaspr account with a public email address (i.e. Yahoo, Gmail, and Hotmail).

To be eligible to join Kaspr, you need to:

If you haven't found an answer to your question here, you can consult our Help Center articles or contact our Support Team directly at [email protected].

If you're experiencing a technical issue, follow the steps in this article on How to report a bug and we will work on solving your issue as soon as possible.

If you wish to leave your free Workspace, you can delete it by simply clicking the trash icon at the top right corner. You will need to join another or create a new workspace to continue using the Kaspr features. To learn more about Workspaces on Kaspr, click here.

No, it's not possible to associate one license to multiple users. Each license is for one user only, representing one seat in your workspace for one team member. For more information on workspaces and setting them up, click here.

Regardless of the number of phone numbers associated with a lead, it will always costs 1 Phone Credit per lead. Therefore, if you enrich 3 phone numbers from one profile, it will only cost you 1 Phone Credit. The same principle applies to B2B email Credits and Direct email Credits.

Step 1: You've been invited to join a Workspace. Click on the link you've received in your email.

Step 2: The link will take you to Kaspr's dashboard in the Workspace section. Click on accept.

Step 1: Go to your dashboard and select Workspace.
​Step 2: Find a workspace you would like to join and click Join.
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If you've already created your own Workspace, to join another you need to first delete your Workspace. You can do this by simply clicking the trash icon at the top right corner. Then you can join your team's Workspace either by invitation or by requesting to join it from the Workspace page on your dashboard.

To learn more about Workspaces on Kaspr, click here.

Based on your Kaspr plan, you have a specific allocation of launches, which refers to how many times you can start the workflow or sales automation to enrich leads. Each time you initiate the workflow counts as a launch or a search (the wording is interchangeable). These launches and searches both define how many times you can use with the feature to enrich your leads. Therefore, the message informs you of your remaining launches or searches depending on your plan.

If your Bulk Enrichment file status is 'Failed', there are three possible explanations for this.

For more information on the Bulk Enrichment feature, click here.

When you launch a workflow, you automatically gather a list of contacts, retrieving their emails and phone numbers. The number of automated workflows you can create and launch depends on your plan:

Each time you export a lead from the Kaspr dashboard, it will cost one Export Credit. Additionally, you may not be able to export a Bulk Enrichment file if you have run out of the amount of Export Credits needed to complete this action.

Please note that while a Phone Credit, B2B email Credit, and Direct email Credit can only be spent once on a lead's profile, Export Credits are spent every time you export your lead's profile outside the Kaspr platform. It's best practice to limit the amount of times you export your leads to avoid overspending your Export Credits!

Yes, you can connect your Kaspr account with tools like HubSpot, Salesforce, Brevo, Pipedrive, and Lemlist. Click here to view the complete list of available integrations and visit this page for resources on our available integrations.

A credit is the currency we use in exchange for valuable contact information. One credit corresponds to one piece of contact information. There are four types of credits at Kaspr: B2B (professional) email Credits, Phone Credits, Direct (personal) email Credits, and Export Credits (for exporting your leads into your CRM). For more information on credits, click here.

Yes, our subscriptions are automatically renewed depending on the type of subscription you’ve chosen (monthly or annually) and can be updated at any time. Please confirm your credit card expiration date to avoid payment issues.

Yes! Purchasing add-on credits allows you to customize your own plan with the type and amount of credits you need. You’ll receive the credits after the payment is confirmed, and these add-ons will be taken into account for your next renewal period.

You can find your invoices on the Plan & Billing tab on the Billing page of the dashboard. Scroll down to the Payment history section to download the PDFs of your monthly or annual invoices. For more information on downloading your payment invoices, click here.

To cancel your subscription plan and membership, please follow the process outlined in this article.

You can pay a monthly subscription for our Starter and Business plans, however the Organization plan is only available as an annual subscription (the credits you receive will be for the whole year).

To learn more about Kaspr's premium plans, please read this article.

We offer payment via bank card or bank transfer for both annual and monthly billing cycles. The bank transfer is only possible for annual plans with a minimum price of 1,000 euros without tax, or with at least 2 licenses.

For more information on our subscription plans, please read this article.

No, you can only pay annual subscription plans via bank transfer. For monthly plans you will need to pay with a bank card.

For the moment it is not possible to pause your subscription plan, the only way to stop the billing cycle is to unsubscribe and cancel your plan. However, in this case the credits that are unused will not be conserved due to them being dependent on the subscription itself.

If you can no longer see your credits there is probably a problem with your payment method. Please visit the Billing page on your dashboard to update your payment information.

You can contact our Support Team directly at [email protected] if this answer does not solve your problem. If you're experiencing a technical issue, follow the steps in this article on How to report a bug and we will work on solving your issue as soon as possible!

Kaspr's Free Plan is free to join, with no hidden costs. All you need is to have a verified business email and LinkedIn account. Read this article to learn how to set up your free account.

We understand your concern about privacy, and we take it very seriously. Rest assured, our platform operates in alignment with both GDPR and CCPA regulations, which are designed to safeguard individual privacy rights.

When it comes to enriching emails and phone numbers with Kaspr, it's important to note that we prioritize user privacy and data protection at every step. Here's how:

Your trust is our priority, and we're committed to maintaining the highest privacy and security standards. For more information on your data rights, click here.

Kaspr is aligned with GDPR and CCPA principles. However, if you are California US resident, you cannot login to Kaspr due to specific regulations of the CCPA. Please visit our Privacy Policy page for more information. For additional resources on best practices for using Kaspr with LinkedIn, click here.