What is a Credit?
📖 A Credit is the currency used on Kaspr in exchange for valuable contact information. One credit corresponds to one piece of contact information.
There are four types of credits in Kaspr: B2B email Credits, Phone Credits, Direct email Credits, and Export Credits.
Credit types on Kaspr
B2B email Credits: Allows users to reveal professional email addresses of contacts.
Phone Credits: Allows users to reveal phone numbers of professional contacts.
Direct email Credits: Allows users to reveal personal email addresses of professional contacts.
Export Credits: Allows users to export contact details outside of the Kaspr platform, for instance into your CRM or to a CSV file.
🔔 Please note that while a Phone Credit, B2B email Credit, and Direct email Credit can only be spent once on a lead profile, Export Credits are spent every time you export your lead's profile outside the Kaspr platform. It's best practice to limit the amount of times you export your leads to avoid overspending your Export Credits!
📝 Regardless of the number of phone numbers associated with a lead, it will always cost 1 Phone Credit per lead. Therefore, if you enrich 3 phone numbers from one profile, it will only cost you 1 Phone Credit. The same principle applies to B2B email Credits and Direct email Credits.
Remark: A Phone Credit grants you access to both personal and professional phone numbers. Kaspr focuses on providing you with the direct mobile numbers of your leads. We may also provide company landlines.
🚨 Each time you export a lead, it will cost one Export Credit. Please make sure you only export once if you’d like to save those credits. Additionally, you may not be able to export a Bulk Enrichment file if you have run out of the amount of Export Credits needed to complete this action.
How does it work?
A credit is like the food at a dinner table, each piece of contact information requires a credit. Think of it this way:
Workspace (Dinner Table): This is the space where everyone gathers. On Kaspr, your workspace is where you can manage your leads, create workflows, collaborate with teammates, and more!
Licenses (Number of Chairs): Licenses determine how many people can sit at the table. Similarly, it denotes how many users or team members can access and use Kaspr within your workspace.
Credits (The Food):
These are like the servings of food distributed among the guests at the table. Kaspr credits represent the valuable contact information you can access by enriching your leads.
🔔 For Workspaces on Kaspr's Free Plan, credits are personal and cannot be shared. For Workspaces in paid plans, however, credits are shared amongst team members.
How to check your Credits
You can check your personal credits from the Home tab on your dashboard by clicking on Total credits.
For your team's credits, you can easily find them on the Workspace page. If your team is running low on credits, you can always purchase Add-on Credits! Click here to learn more.
💡 Quick Tip: Check out this article, How to get the right contact data while saving credits, to learn how to adjust the 'Automatic discovery' settings on your Kaspr widget! This saves you time and credits, while prospecting for the contact data you need.