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How to remove your data from Kaspr database
How to remove your data from Kaspr database

If you no longer want your contact information stored in our database, here's how you can quickly and easily remove it.

Isabelle Riley avatar
Written by Isabelle Riley
Updated over a week ago

Request to remove your email address

Step 1: Go to https://app.kaspr.io/optout. Select Email at the top bar.

Step 2: Then, type your email.

Step 3: Check the authentication box.

Step 4: Click Remove information. Then, you'll receive an email.

Step 5: Copy the code you received in the email.

Step 6: Paste the code in the form.

Step 7: Click Verify token. Then, you'll receive a message that your email has been successfully removed from Kaspr.

📝 Your email won't be available on the Kaspr Extension or in other users' Dashboard. All Kaspr users will be notified of your opt-out request and will be asked to remove your email if they have saved it.

Request to remove all your data

Step 1: Go to https://app.kaspr.io/optout. Click on All data.

Step 2: Fill in the required fields.

Step 3: Check the authentication box.

Step 4: Click on Remove information. Then, you'll receive an email.

Step 5: Copy the code you received in your email.
Step 6: Paste the code into the form and click Verify token. Then, you'll receive an email that your data has been successfully removed from Kaspr

📝 Your data won't be available on the Kaspr widget or in other users' Dashboard. All Kaspr users will be notified of your opt-out request and will be asked to remove your email addresses and phone numbers if they have saved them.

Request Right of Rectification

If you notice that the contact information associated with your profile is incorrect, please check our 'Right of Rectification' section in the article covering your Data Rights. To address any inaccuracies, you can reach out to us via email at [email protected]. Whether your name is linked to the wrong contact details or if there are other discrepancies in your information, we're here to assist.

Moreover, you hold the 'Right of Access', allowing you to request and obtain a copy of your personal information stored by Kaspr. Ensuring transparency about the origins of our data is a top priority for us. If you're curious about where we source our contact data, feel free to request this information. Your right to know and control your data is important to us.


Need more help? If you haven't found the answer to your question here, please reach out to our support team at [email protected]. If you're experiencing a technical issue, follow the steps in this article on How to report a bug and we will work on solving your issue as soon as possible.

🔔 For information on how to download payment invoices, click here.

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