The Switch Admin feature allows you to transfer the administration of your Kaspr workspace to another account.
This can be particularly useful when the current workspace admin is leaving the company, changing roles, or when the workspace needs to be transferred to a different email address.
The switch is performed directly from your Kaspr workspace settings and is completed automatically once the required conditions are met.
When should you switch the workspace admin?
You may need to switch the admin of your workspace in several situations.
For example, if the person currently managing the Kaspr account is leaving the company, you can transfer the workspace to another team member before they leave. This ensures that the workspace can continue to be managed by the right person without having to create a new workspace.
You can also use the Switch Admin option if you simply want to change the email address associated with the workspace admin.
In this case, you can transfer the workspace to an account created with the new email address.
Important: The new admin must already have a Kaspr account before you start the transfer.
Requirements before switching admins
Before starting the switch, make sure the following requirements are met:
Your workspace must only contain one user. The Switch Admin feature is only available for workspaces with a single user.
The new admin must already have a Kaspr account. If you're transferring the workspace to a new email address, create a Kaspr account using that email first.
The new admin cannot already belong to another workspace. A Kaspr account cannot receive the workspace if it is currently associated with another workspace.
What if the new admin already belongs to another workspace?
If the account you want to use is already part of another Kaspr workspace, they will need to leave their current workspace or delete it before you can proceed.
Once their account is no longer associated with another workspace, you can return to your workspace and perform the admin switch.
How to switch your workspace admin
To transfer your workspace to another Kaspr account:
Log in to the Kaspr account that currently owns the workspace.
Go to Settings.
Select Workspace.
Scroll down until you find the Switch Admin option.
Click Switch Admin.
Enter the email address of the account that should become the new admin.
Confirm the switch.
The admin switch will then be performed automatically.
The account associated with the email address you entered will become the new admin of the workspace.
Switching to a new email address
If your goal is simply to transfer the workspace to a new email address, you can also use the Switch Admin feature.
Before starting:
Create a Kaspr account with the new email address.
Make sure this new account does not belong to another workspace.
From the current admin account, go to Settings > Workspace > Switch Admin.
Enter the new email address and confirm.
The workspace will automatically be transferred to the account associated with the new email.
Example: an employee is leaving the company
Let's say the current Kaspr workspace is managed by an employee who will soon leave the company.
Instead of keeping the workspace associated with their account, you can transfer the admin role to another employee.
Before the current admin leaves:
Make sure the future admin has created their Kaspr account.
Check that the future admin is not currently part of another workspace.
Make sure the workspace you're transferring only contains one user.
From the current admin's account, open Settings > Workspace.
Use Switch Admin and enter the future admin's email address.
The transfer will happen automatically, allowing the new admin to take over the workspace.
Having trouble switching admins?
If you cannot complete the switch, check the following:
The Switch Admin option isn't available
Make sure your workspace only contains one user. The feature cannot be used on a workspace with multiple users.
The new admin's email isn't accepted
Check that the email address is associated with an existing Kaspr account.
If it isn't, the future admin should create their Kaspr account first.
The new admin already belongs to another workspace
The future admin must first leave or delete their existing workspace. Once their account is no longer associated with another workspace, you can try the switch again.
Before the current admin leaves
If you're switching admins because someone is leaving your company, we recommend completing the transfer before their access to their company email or Kaspr account is removed.
This ensures that the current admin can still access the workspace settings and complete the switch.